Senior UX Designer

March 2024 – Feburary 2025

• Leading end-to-end UX design for Onboardian analytical system, and testing using Figma and Axure RP.
• Implementing AI-driven UX personalization to enhance adaptive learning experiences based on user behavior and preferences.
• Conducting A/B testing with Hotjar and Google Optimize to iterate on designs and improve platform efficiency.
• Collaborating closely with product managers, engineers, and stakeholders to ensure seamless implementation of UX solutions with Agile methodologies.

UX Engineer

April 2023 – Present

• Designed and developed responsive fintech-enabled restaurant interfaces using React, Flutter, and Tailwind CSS.
• Built an AI-powered menu system, allowing restaurant owners to upload images and convert them into digital formats.
• Implemented real-time ordering and QR-based check-ins, streamlining customer transactions.
• Developed a restaurant inventory management system, tracking ingredient usage and profitability.
• Ensured accessibility compliance (WCAG) and cross-platform compatibility.
• Collaborated with the back-end team to integrate Node.js APIs, ensuring smooth data flow between front-end and back-end.
• Optimized performance by implementing lazy loading, caching strategies, and API optimizations.
• Conducted UI testing and debugging to ensure cross-platform compatibility and adherence to web accessibility standards.

Senior Product Designer

September 2022 to December 2023

• Collaborating with across domains to ensure seamless implementation of self-service digital lending solutions using Figma, streamlining complex financial workflows.
• Developed high-fidelity prototypes integrating micro-interactions for a more engaging user experience.
• Ensured compliance with ADA & WCAG 2.2 standards, making digital banking more inclusive and user-friendly.
• Conducted design workshops to align stakeholders and ideate on design concepts

Senior Product Designer

November 2021 to September 2022

• Led the UX/UI design for a gamified customer loyalty rewards platform, using Figma’s interactive components for engaging UI.
• Designed a dynamic rewards dashboard integrating data-driven personalization and gamification mechanics.
• Conducted heuristic evaluations to identify areas of UX improvement in the rewards redemption process.
• Collaborated in an Agile team using Jira and Confluence for sprint planning and design documentation.

Senior UX Designer

November 2020 – October 2021

• Developed and executed user research strategy utilizing both qualitative and quantitative methods, which informed design decisions across multiple financial product lines and became integral to ongoing UX projects.
• Conducted user interviews, usability tests, and A/B testing to gather insights, iterating designs based on data-driven feedback to improve user satisfaction and product functionality.
• Led a team of UX designers, fostering creativity, collaboration, and continuous professional growth, while guiding them in adopting a user-centered approach to every stage of the design process.
• Collaborated cross-functionally with product managers and engineers to align design goals with business objectives, ensuring consistency and quality in the final product.

User Experience Designer

May 2020 to November 2020

• Developed AI-driven conversational UX for digital healthcare solutions, improving patient interaction.
• Created a comprehensive UX design system using Figma for a cohesive digital experience.
• Designed progressive disclosure interfaces to simplify complex healthcare data presentation.
• Implemented WCAG 2.2 compliance to improve accessibility for elderly users.
• Created responsive dashboard designs for tracking medical supplies health metrics.